· Your booking starts at 4pm and ends at 10.30am any day of the week. Depending on previous bookings, we may be flexible on these times.
· We accept payments online, by bank transfer or by credit card over the phone (card handling fee of 0.8% for the latter) Just choose your preferred payment above. BIZUM / STRIPE
· Cancellation terms and conditions apply. Please remember to contract your Travel Insurance.
· No stag or hen parties, I’m afraid.
· We are sorry but we accept pets just in 2 rooms ( 1 junior suite Valeriana and 1 double room "Acequias" ) limited to 12kg and 1 pet/room.
· No smoking inside the house please.
· All household linen and towels (NOT beach towels).
· We include a change of the above for stays of 10 days or more.
· Cleaning on departure.
· Use of the Pool. Jacuzzi and Hamman are possible against an extra fee.
· Air conditioning in certain rooms, ask for more info
· The first load of firewood, if necessary, in October..
· A cot for ages up to 2 yrs. High chair available on request at a small extra charge per stay.
More than 60 days before the date of entry: 35€ cancellation charges.
Between 60 and 30 days before arrival: 50% of the amount paid as deposit.
Between 30 and 15 days before arrival: 100% of the amount paid as deposit.
Less than 15 days before arrival: 100% of the reservation.
Low Season. More than 30 days before arrival: 35€ cancellation fee. Between 30 and 15 days before arrival: 50% of the amount paid as deposit. Less than 15 days before arrival: 100% of the amount paid as deposit.
If we are forced to cancel your reservation, we will do our best to find alternatives through our agent, Viasur, or we will refund the total amount of money paid.
We highly recommend that all our visitors take out Travel Insurance well before their travel dates. Our cancellation policy is fixed as explained above.